Legal notice

LEGAL NOTICE

Last updated: 14 September 2026

This Legal Notice provides information about the operator of Grunjoub.store and the legal terms governing access to and use of this website.

1. WEBSITE OPERATOR

Trading name: Grunjoub
Website: Grunjoub.store
Email: contact@Grunjoub.store

If Grunjoub is operated by a sole trader rather than a limited company, the legally required trader information should be inserted instead.

2. CONTACT INFORMATION

For general enquiries, customer service, orders, returns, refunds, complaints or legal matters, please contact:

Grunjoub
Website: Grunjoub.store
Email: contact@Grunjoub.store

Where legally required, correspondence may also be sent to:

3. PURPOSE OF THE WEBSITE

Grunjoub.store is an e-commerce website offering clothing, fashion products and related goods to customers, including consumers in the United Kingdom.

The information available on this website is provided for the purpose of:

  • presenting our products;

  • facilitating online purchases;

  • providing customer support;

  • explaining delivery and returns;

  • communicating our terms and policies; and

  • providing information about Grunjoub.

4. APPLICABLE CONSUMER LAW

Nothing on Grunjoub.store is intended to exclude, restrict or override any mandatory rights available to consumers under applicable UK law.

Where relevant, transactions may be subject to legislation including:

  • the Consumer Rights Act 2015;

  • the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

  • the Digital Markets, Competition and Consumers Act 2024;

  • applicable electronic commerce legislation;

  • applicable UK data protection legislation; and

  • other consumer protection laws and regulations in force from time to time.

Where any website term conflicts with a mandatory statutory right, the statutory right will prevail.

5. ACCURACY OF WEBSITE INFORMATION

We take reasonable steps to ensure that information published on Grunjoub.store is accurate and up to date.

However, occasional errors may occur in relation to matters such as:

  • product descriptions;

  • product availability;

  • pricing;

  • photographs;

  • specifications;

  • delivery information; or

  • promotional information.

Where an error is identified, we may correct it as soon as reasonably possible.

Nothing in this section permits us to remove or reduce statutory rights relating to information that forms part of a consumer contract.

6. PRODUCT IMAGES

Product photographs and other visual materials are intended to represent products as accurately as reasonably possible.

However, colours and appearance may vary depending on:

  • device screens;

  • display settings;

  • lighting;

  • photography; or

  • production variations.

Such differences do not affect your rights where a product is materially different from its description or otherwise fails to comply with applicable consumer law.

7. PRICES

Prices displayed on Grunjoub.store will be presented in accordance with applicable UK consumer law.

Where required, prices will include applicable taxes.

Mandatory costs and delivery charges will be disclosed before the customer becomes contractually bound.

We will not knowingly use misleading pricing practices or conceal mandatory charges.

8. INTELLECTUAL PROPERTY

Unless otherwise stated, the content of Grunjoub.store, including:

  • the Grunjoub name;

  • logos;

  • branding;

  • website design;

  • photographs;

  • illustrations;

  • graphics;

  • written content;

  • product descriptions;

  • videos;

  • promotional materials; and

  • other original content

is owned by Grunjoub, licensed to Grunjoub or otherwise used with appropriate permission.

All applicable intellectual property rights are reserved.

9. PERMITTED USE

You may access and use Grunjoub.store for personal and lawful purposes.

You may not, without appropriate permission:

  • reproduce substantial parts of the website;

  • republish protected content;

  • sell or commercially exploit website materials;

  • modify protected materials;

  • copy our branding for commercial use;

  • distribute our copyrighted material;

  • use our content in a misleading manner; or

  • infringe any intellectual property rights.

Nothing in this Legal Notice prevents use that is permitted by law.

10. TRADEMARKS

The name Grunjoub, associated branding, logos and other trade identifiers may be protected by trademark or other intellectual property rights where applicable.

Third-party trademarks, trade names and logos remain the property of their respective owners.

References to third-party brands do not imply sponsorship, endorsement or affiliation unless expressly stated.

11. THIRD-PARTY CONTENT

Certain parts of our website may contain content supplied by:

  • payment providers;

  • delivery companies;

  • technology providers;

  • product suppliers;

  • social media platforms; or

  • other third parties.

Where content belongs to third parties, the relevant intellectual property rights remain with the applicable owner.

12. LINKS TO THIRD-PARTY WEBSITES

Grunjoub.store may contain links to independent third-party websites.

Such links are provided for convenience or information.

We do not necessarily:

  • control those websites;

  • endorse their content;

  • guarantee their availability;

  • guarantee their security; or

  • accept responsibility for their independent practices.

When visiting a third-party website, you should review its own terms and privacy policies.

13. WEBSITE AVAILABILITY

We aim to keep Grunjoub.store accessible and operational.

However, uninterrupted access cannot be guaranteed.

The website may occasionally become unavailable due to:

  • maintenance;

  • technical faults;

  • hosting issues;

  • cyber-security incidents;

  • software updates;

  • telecommunications failures; or

  • circumstances outside our reasonable control.

Temporary website unavailability does not affect rights arising under orders already placed.

14. WEBSITE SECURITY

You must not knowingly:

  • introduce viruses or malicious software;

  • attempt unauthorised access to the website;

  • attack the website;

  • interfere with our servers or databases;

  • circumvent security systems; or

  • use the website for unlawful purposes.

We may take appropriate action to protect our website, systems, customers and business.

15. PERSONAL DATA

Personal information collected through Grunjoub.store will be handled in accordance with applicable UK data protection law.

Please refer to our Privacy Policy for information regarding:

  • personal data collected;

  • purposes of processing;

  • lawful bases;

  • retention;

  • data sharing;

  • international transfers;

  • cookies;

  • marketing; and

  • your data protection rights.

16. COOKIES

Grunjoub.store may use cookies and similar technologies.

Essential cookies may be necessary for website functions such as:

  • shopping baskets;

  • checkout;

  • security;

  • account access; and

  • website functionality.

Where consent is legally required for non-essential cookies, those technologies should only be used after the relevant consent has been obtained.

Further details should be provided in our Cookie Policy or cookie-management interface.

17. ONLINE CONTRACTS

Purchases made through Grunjoub.store are subject to our:

  • Terms of Service;

  • Return & Refund Policy;

  • Shipping Policy;

  • applicable product descriptions; and

  • any specific promotional terms presented at the time of purchase.

Customers should review these documents before placing an order.

18. RETURNS AND CANCELLATIONS

Customers purchasing online may have statutory cancellation and return rights.

Our Return & Refund Policy explains:

  • cancellation periods;

  • return procedures;

  • refunds;

  • faulty goods;

  • incorrect goods; and

  • other applicable consumer rights.

Nothing in our policies removes rights granted by UK law.

19. DELIVERY

Delivery options, charges and estimated delivery periods are described in our Shipping Policy.

Our current UK delivery options include:

Standard Delivery
Estimated delivery: 5–12 business days
Cost: Free

Express Delivery
Estimated delivery: 5–8 business days
Cost: Paid — price displayed at checkout

Delivery estimates are subject to the terms described in our Shipping Policy and applicable consumer law.

20. LIABILITY

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

This includes, where applicable, liability for:

  • death or personal injury caused by negligence;

  • fraud;

  • fraudulent misrepresentation;

  • breach of mandatory consumer rights;

  • defective products where liability cannot legally be excluded; or

  • any other liability that cannot legally be restricted.

21. WEBSITE INFORMATION AND RELIANCE

General information provided on Grunjoub.store should not be interpreted as professional legal, financial or other specialist advice.

Customers should obtain appropriate professional advice where required.

This provision does not apply to product information, contractual statements or representations that legally form part of a consumer contract.

22. CUSTOMER REVIEWS

Where customer reviews are displayed, Grunjoub aims to comply with applicable rules concerning genuine consumer reviews.

We will not knowingly:

  • publish fabricated reviews;

  • commission fake reviews;

  • misrepresent the source of reviews; or

  • misleadingly present reviews as genuine consumer experiences when they are not.

Reviews may be moderated where reasonably necessary for lawful purposes, including removing spam, unlawful material or fraudulent content.

23. ADVERTISING AND PROMOTIONS

Promotional statements published by Grunjoub must not knowingly mislead customers.

We aim to ensure that claims relating to matters such as:

  • prices;

  • discounts;

  • product availability;

  • stock levels;

  • promotion duration;

  • delivery;

  • product characteristics; and

  • customer benefits

are presented fairly and accurately.

24. LIMITED-STOCK AND URGENCY CLAIMS

Statements suggesting that:

  • stock is limited;

  • an offer is ending soon;

  • demand is unusually high;

  • only a small quantity remains; or

  • immediate action is necessary

must reflect the genuine circumstances.

Grunjoub will not knowingly create false urgency or misleading scarcity in breach of applicable UK consumer law.

25. BUSINESS IDENTIFICATION

Where required by law, Grunjoub.store will provide sufficient information for customers and authorities to identify and contact the trader operating the website.

Depending on the legal structure of the business, this may include:

  • legal business name;

  • trading name;

  • geographical address;

  • email address;

  • company registration number;

  • country of registration;

  • registered office; and

  • VAT number where applicable.

26. COMPANY INFORMATION

If Grunjoub is operated by a UK registered company, the following information should be completed:

If Grunjoub is not operated by a registered company, this section should be adapted to accurately identify the legal trader.

27. VAT INFORMATION

If the business is VAT registered, please insert:

VAT-related information will be presented where required by applicable law.

If the business is not VAT registered, this field should not be represented as though a VAT registration exists.

28. CUSTOMER COMPLAINTS

If you have a complaint relating to Grunjoub, please contact:

Email: contact@Grunjoub.store

Where applicable, please include:

  • your full name;

  • order number;

  • details of the complaint;

  • relevant dates; and

  • supporting information.

We will endeavour to review complaints fairly.

29. GOVERNING LAW

The use of Grunjoub.store and contracts made with consumers will be governed by applicable UK law, subject to any mandatory legal protections available to consumers based on their place of residence.

Nothing in this Legal Notice restricts mandatory rights concerning jurisdiction or governing law.

30. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice where necessary to reflect:

  • changes in law;

  • regulatory requirements;

  • changes to our business details;

  • changes to our website;

  • operational changes; or

  • improvements to our policies.

The current version will be published on Grunjoub.store with its latest revision date.

31. SEVERABILITY

If any provision of this Legal Notice is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

32. STATUTORY RIGHTS

Nothing contained in this Legal Notice or elsewhere on Grunjoub.store is intended to waive, exclude or restrict statutory consumer rights that cannot legally be waived, excluded or restricted.

Where a conflict exists between this Legal Notice and mandatory UK law, the law will prevail.

CONTACT DETAILS

Grunjoub
Website: Grunjoub.store
Email: contact@Grunjoub.store

Your statutory rights are not affected.